.png)
How long until I get my order?
- Standard (arrives in 4-7 days)
- 2nd Business Day (arrives in 3-4 days)
- Next Business Day (arrives in 2-3 days)
Arrival times are dependent on item availability and ship-from location. Saturday deliveries in most areas. Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt shipping services.
Store Pickup
Ship online orders to your campus store for FREE, just select 'Store Pickup' on the Delivery Options page. We’ll send you email updates on your order status, and let you know when you can drop by to get your order.
* Note: Store Pickup may not be an available delivery option at all campus stores.
Policy on Orders Not Picked Up
We will send you an email once your order is ready for pickup. Please ensure to pick up your order within 21 days from receiving this email. Items not picked up after 21 days will be considered abandoned, re-shelved for sale, and you may request a refund.
If your refund request is within the first 21 days of class start, the refund will be made to the original form of tender. After this period, a gift card can be issued for the refund. Please contact us with any questions.
Can I ship to a P.O. Box?
Sure, orders may be sent to P.O. Boxes. Shipments to P.O. Boxes will be sent via UPS SurePost. USPS Priority Mail is not an option.
How much will it cost to ship my order?
View the shipping rates table below for all of the details.
How can I track my order?
Check on your order status using the tracking number from your order status email. For easy checkout and tracking, create an account. Registered users can track orders within their eFollett Accounts:
- Go to My Account from eFollett.com or your bookstore site, and login to your account
- Click View your Order History
- Click your order number
Under Order Details, click on the Tracking number
How do I ship to APO/FPO address?
When completing your Shipping Address during checkout:
- Enter Country > "United States”
- The City > choose APO or FPO
- The State > either "Armed Forces America," "Armed Forces Europe," or "Armed Forces Pacific"
- Enter your Zip code
- Enter your full name, grade, and PSC or unit number. Orders will ship via UPS SurePost. Expedited shipping is not available to APO/FPO.
Can you ship to an International P.O. Box?
Unfortunately we don’t currently deliver to International P.O. Boxes.
Shipments to and from Alaska & Hawaii
Special Considerations for Shipments outside the lower 48 states
| Destination | Suggested Shipping Method | Shipping Cost |
|---|---|---|
| Same State | Any available | Applicable shipping rates will be calculated and displayed separately during the checkout process |
| Different State * | Next Day or Second Day | Additional charges may be added to the rates below |
*Note: If you don’t choose either the Next Business Day or Second Business Day shipping options, your order may take substantially longer to arrive. We strongly urge you to choose one of these shipping options to ensure that your books arrive when you need them.
Canada and other International Orders
For textbook orders to Canada or another international destination, no shipping charges or taxes will be applied at the time of checkout. Instead, we’ll contact you with information about the shipping charges and taxes. Your order will be processed only after you have approved the shipping charges/taxes—because of this, please allow extra time to complete international orders.
Sanctioned Countries Shipping Policy
Orders involving sanctioned countries (based on shipping address, billing address and/or payment method) will be reviewed for compliance with US and international regulations. Orders involving sanctioned countries may include course materials only. Orders containing non-course material items (e.g., general merchandise, technology, etc.) will be cancelled. You will be contacted by the store to replace your order without those items.
Shipping Rates
DOMESTIC_RATE
| Product Total | 2nd Business Day |
|---|---|
| $0.00 and up | $19.99 |
DOMESTIC_RATE
| Product Total | Standard |
|---|---|
| $0.00 and up | $7.99 |
DOMESTIC_RATE
| Product Total | Next Business Day |
|---|---|
| $0.00 and up | $23.99 |
AK
| Product Total | 2nd Business Day |
|---|---|
| $0.00 - $25.00 | $22.90 |
| $25.01 - $50.00 | $23.90 |
| $50.01 - $75.00 | $25.90 |
| $75.01 - $100.00 | $26.90 |
| $100.01 - $150.00 | $28.90 |
| $150.01 - $200.00 | $30.90 |
| $200.01 - $300.00 | $33.90 |
| $300.01 and up | $36.90 |
AK
| Product Total | Standard |
|---|---|
| $0.00 - $25.00 | $22.90 |
| $25.01 - $50.00 | $23.90 |
| $50.01 - $75.00 | $25.90 |
| $75.01 - $100.00 | $26.90 |
| $100.01 - $150.00 | $28.90 |
| $150.01 - $200.00 | $30.90 |
| $200.01 - $300.00 | $33.90 |
| $300.01 and up | $36.90 |
AK
| Product Total | Next Business Day |
|---|---|
| $0.00 - $25.00 | $28.90 |
| $25.01 - $50.00 | $29.90 |
| $50.01 - $75.00 | $31.90 |
| $75.01 - $100.00 | $32.90 |
| $100.01 - $150.00 | $34.90 |
| $150.01 - $200.00 | $36.90 |
| $200.01 - $300.00 | $39.90 |
| $300.01 and up | $42.90 |
HI
| Product Total | Standard |
|---|---|
| $0.00 - $25.00 | $22.90 |
| $25.01 - $50.00 | $23.90 |
| $50.01 - $75.00 | $25.90 |
| $75.01 - $100.00 | $26.90 |
| $100.01 - $150.00 | $28.90 |
| $150.01 - $200.00 | $30.90 |
| $200.01 - $300.00 | $33.90 |
| $300.01 and up | $36.90 |
HI
| Product Total | 2nd Business Day |
|---|---|
| $0.00 - $25.00 | $22.90 |
| $25.01 - $50.00 | $23.90 |
| $50.01 - $75.00 | $25.90 |
| $75.01 - $100.00 | $26.90 |
| $100.01 - $150.00 | $28.90 |
| $150.01 - $200.00 | $30.90 |
| $200.01 - $300.00 | $33.90 |
| $300.01 and up | $36.90 |
HI
| Product Total | Next Business Day |
|---|---|
| $0.00 - $25.00 | $28.90 |
| $25.01 - $50.00 | $29.90 |
| $50.01 - $75.00 | $31.90 |
| $75.01 - $100.00 | $32.90 |
| $100.01 - $150.00 | $34.90 |
| $150.01 - $200.00 | $36.90 |
| $200.01 - $300.00 | $39.90 |
| $300.01 and up | $42.90 |